MB2-632, Microsoft MB2-632 Exam

研發團隊致力於國際上最新的各種IT認證，根據最新考試中心截屏所得原始題庫，IT培訓中心和考試中心IT工程師和IT認證專家精心整理製作完成各種IT認證題庫;我們密切跟蹤IT認證的最新動態和考試變化，及時提供最新的試題升級，覆蓋率100％以上,保證您一次通過認證考試。

我們如何保持100％通過率的產品?

我們在題庫致力於客戶的成功。我們的產品出品極為謹慎和專業。我們利用來自世界各地的業界領先的組織專業人員隊伍的經驗和知識。

'客戶的成功就是我們的成功'

MB2-632 考試是 Microsoft 公司的 Applications in Microsoft Dynamics CRM 4.0 認證考試官方代號，CramBible的 MB2-632 權威全真題庫是 Microsoft 認證廠商的授權產品，絕對保證第一次參加 MB2-632 考試的考生即可順利通過，否則將全額退款！保證您的利益不受到任何的損失。

CramBible確保您的成功，否則全額退款!

產品介紹

Applications in Microsoft Dynamics CRM 4.0 認證作為全球IT領域專家 Microsoft 熱門認證之一，是許多大中IT企業選擇人才標準的必要條件。 如果您正在準備 MB2-632 考試，CramBible是您成功的最佳夥伴;最新MB2-632權威全真考題題庫,幫助您一次通過Microsoft認證考試。

根據MB2-632考試的變化動態更新，所有購買CramBible MB2-632認證考題的客戶都將得到90天的免費升級服務，保證了對MB2-632考試題庫的完整覆蓋。

總結：
1）基本上有6個步驟，您應該遵循自己的方式來獲得認證，即：
2）決定哪個認證適合您 - 獲取認證概述
3 瞭解具體的細節 - 查看具體認證要求的經驗
4）選擇考試夥伴 - 選擇具有10年歷史的認證CramBible，由資深IT工程師和IT認證專家編寫的PDF格式考試資料。
5）複習考試資料 - 認真地複習我們的學習指南。
6）註冊並參加您所需的考試 - 您可以登記PROMETRIC或Pearson VUE的考試中心。
7）我們的的客戶都將得到90天的免費升級服務，保證了對MB2-632考試題庫的完整覆蓋。

我如何用你們的產品通過考試?
CramBible產品足以通過考試。 我們建議學員學習CramBible7天時間，將幫助您評估您的實際考試前的準備。 。

如何下載產品?
產品可以下載很容易從會員的帳戶，登錄後點擊訂購代碼或“查看”按鈕，開始下載。

產品是什麼格式的?
Adobe Acrobat PDF 文件.您下載的檔為RAR壓縮格式. 請訪問Winrar tool 3.0 plus version 解壓縮檔後用Adobe Acrobat reader閱讀

忘記密碼?
請訪問找回密碼.
輸入您的用戶名，我們會向您發送一封含有密碼的電子郵件.

我怎樣才能得到優惠？
如果您購買的是3個或3個以上的產品,請發電子郵件到 sales@crambible.com，將為您提供提供一個優惠的價格。

如果我失敗了怎麼辦？
不要擔心失敗;為您提供沒有通過考試的退款保證。 你無法通過相應的考試，可以要求退款的保證。點擊這裡更多細節。

需要幫助？
您可以隨時與客戶支援聯繫

線上諮詢,點擊進入 每天9:00-18:00

閱讀完整的常見問題解答

1. 選擇產品加入購物車
通過 "搜索" or "所有產品" 找到您需要的產品, 點擊"Add to cart" 按鈕, 加入購物車.

2. 登錄帳戶
點擊 頁面頂部的 "註冊" 按鈕, 成為本網站的正式成員。 （已註冊用戶，可以點擊“登錄”直接。）

3. 付款
我們提供的付款方式包括 線上支付（Visa/Master/Paypal） 和 西聯匯款。 大多數客戶使用線上支付，購買過程支持各種信用卡和銀行借記卡付款。沒有任何額外費用。

4. 下載
確認付款後，您可以即刻訪問您的會員中心，下載產品。

                                                                                                                                                  MB2632 



THE TOTAL NUMBER OF QUESTIONS IS 50
 
QUESTION NO: 1 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. You work as the support
engineer for your company. You receive an email from a client entitled
alfunction with productID ABC123. But no more information about the
problem is provided by the body of the email. As you know, the client exists in
Microsoft Dynamics CRM. What is the most efficient method for you to record
this as a case for this client?



A. You should open the Email. Click Track in CRM and then click View in
CRM. A case should be created from the actions menu in the CRM form for the
e-mail.

B. You should choose the Email. Click Track in CRM and then click Set
regarding. Choose New and record the details of the case in the Look for records
window.

C. You should open the Email. Click Track in CRM and then click Regarding.
Choose Case and then choose New in the Look for drop-down. At last the details
of the case should be recorded.

D. You should choose the Email. Click Track in CRM and then click Set regarding.
You should choose Case and then choose New in the Look for drop-down. At last
the details of the case should be recorded.



Answer: A

QUESTION NO: 2 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. Recently your company has
begun doing business in the international market. A sakes manager named
Jason assigns a task to you. You have to produce a list of Opportunities, which
shows the estimated revenue in the base currency, the transaction currency,
and also the exchange rate. None of the existing Opportunities views contain
all the fields you need. What should you do to produce the data and make it
available to the sales manager in the minimum possible time? (Choose more
than one)




          
                                                                                                                                                 MB2632 



A. Export to Excel and select 'Dynamic worksheet'. Choose the columns you need
in the report.
B. Export to Excel and select 'Dynamic PivotTable? Choose the columns you need
in the report.

C. Generate a view with the correct fields by using advanced find. Then the
resulting view should be saved and shared.

D. Export to Excel and select 'Static worksheet with records from this page'.
Choose the columns you need in the report.



Answer: A, C

QUESTION NO: 3 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. You have a customer who is
named Tom. It is possible for you to sell a range of products to him. In the
Microsoft Dynamics CRM database, the customer has an account record. The
customer tells you that they have employed a consultant to help them decide
whether to buy the products from your company. You intend to have this
consultant added to the Microsoft Dynamics CRM system, and record that he
is advising your customer on this purchase. What action should you perform?



A. The consultant should be added as a new contact under each customer account.


B. For the consultant, a new account should be created. The new account
should be made a sub-account of
each customer account.


C. For the consultant, a new account should be created.A relationship role called
Consultant should be created.
This role should enable a contact to be linked to an account. A new relationship
should be added to the consultant contact using the Consultant relationship role, in
the account record for each
customer.


D. For the consultant, a new account should be created. A relationship role called
Consultant should be
created. This role should enable a contact to be linked to an opportunity. In each
opportunity, a new relationship should be added to the consultant contact using the


          
                                                                                                                                                 MB2632 



Consultant relationship role.




Answer: D



QUESTION NO: 4 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. You utilize the Microsoft
Dynamics CRM Client for Office Outlook. Your activity list displays six
appointments and five phone calls in the CRM Workplace. You view these
activities in Outlook. How do these appear in Outlook?



A. In your calendar you see the appointments from CRM and in your task list you
see the phone calls listed as tasks from CRM.

B. In your calendar you see the appointments and phone calls synchronized from
CRM.

C. In your calendar you see the appointments synchronized from CRM. Your
phone calls do not appear in Outlook.

D. In your calendar you see none of these items but the phone calls and
appointments appear as tasks in Outlook.



Answer: A

QUESTION NO: 5 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. Your company has a
thousand different product lines. You work as the sales people in the company.
A valued customer passes on the name of a company, and a person at that
company, who your customer thinks may be interested in some of your
products. The details must be recorded in Microsoft Dynamics CRM 4.0. What
should you do to achieve this?




          
                                                                                                                                                MB2632 



A. A new lead should be created with a follow up call to establish the product
interest.

B. A new contact should be created and a relationship should be created with your
valued customer.

C. A new contact should be created and a follow up call should be created to
establish the product interest.

D. In order to make sure that you can record the details of the products they are
interested in, a new account and a new contact record and an opportunity record
should be created.
Answer: A

QUESTION NO: 6 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you
often provide technical support for the company. In your company, you are
responsible for processing orders. Orders are delivered to warehouses.
Invoices are sent to an accounts department which is not normally in the same
location as the warehouse. The phone and fax fields have already been used on
the order by you. According to your requirement, your delivery drivers should
be able to call the mobile phones of the individuals who are in charge of
delivery and billing enquiries. How do you record this information by using
Microsoft Dynamics CRM 4.0?



A. The details of the billing contact and the shipping contacts should be added in a
note on the order.

B. The billing contact and the shipping contact should be linked to the order via
relationship roles.

C. The billing contact and the shipping contact should be linked to the order.
The names of these people should be recorded on the Address Contact fields.

D. The billing contact and the shipping contact should be linked to the order
via relationship roles to the opportunity to which the order relates.



Answer: C

QUESTION NO: 7 You work in a company which is named Wiikigo. You are
experienced in using and implementing the Microsoft Dynamics CRM 4.0
Applications modules effectively. Besides, you can adequately convey solutions
to other users by using the terms applied in the application. Therefore, you